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Fishbone Diagram for Root Cause Analysis

Tuesday, April 7th, 2009

The fishbone diagram has a few other common names such as the cause and effect diagram, 5-Whys, and the why-why diagram.  These names are appropriate because this tool seeks to find the reasons why a particular event (the effect) was caused.
Analysis of underlying, or root cause, can be described as the method used to discover the [...]